Joining The Session:
- Training sessions will begin with the registration period at 6.45pm on Wednesdays and 8.45am on Saturdays.
- The teaching begins at 7pm on Wednesdays or 9am on Saturdays.
- Ensure that all trainees have their correct names, as they appear on the register, on their video before entry to the sessions.
- To ensure your access to the training is trouble free, do the following:
- Ahead of a session, log into your account and you will see the module/s you have been booked on.
- Select the module you are due to attend, and click the "Join Lesson" link.
- On the day, Click the "Join Lesson” link which will take you to the Zoom platform.
- If you encounter any problems logging in, please email [email protected], or call our helpline on 0117 230 7374 between 6:30pm and 7:15pm on Wednesdays and 8:30am and 9:15am on Saturdays.
Important House Rules:
When you join the session, do the following:
- Place yourself on mute whilst we set up and take the register
- Name your video with your Name, Area, Street or School Pastor
- Use the ‘raise hand’ feature if you want to comment or ask a question
- During the break, stay on mute but do not leave the session
How to change your name on a Zoom meeting
To change your name on a Zoom meeting on your phone, join the meeting, tap "Participants" at the bottom of the screen, then tap your name and select "Rename" to enter your desired display name and tap "Done" to save the change; you can do this during a live meeting as well.
Key steps:
- Join the Zoom meeting .
- Tap "Participants": on the control bar.
- Select your name: from the list.
- Tap "Rename" .
- Enter your new name .
- Tap "Done": to confirm.
What happens if I miss a session?
1. We understand that having an emergency may mean that you are not be able to attend your scheduled training module.
2. If this happens, please contact us at [email protected] no later than 30 minutes before the scheduled training and your registration will be carried over to the next cycle for that module
3. If we do not receive notification, we will treat the absence as a non refundable cancellation
Please note that while a booking may be carried forward for up to one cycles, no booking is refundable.
After this period, any outstanding modules will need to be purchased again.